17 Aug 2018

New regulation requires banks to disclose customer satisfaction scores

Following a joint investigation by the Competition and Markets Authority (CMA) and the Financial Conduct Authority (FCA), banks will now be required to publish their customers' satisfaction scores on their websites, apps and in their branches.

16 Aug 2018

SMEs 'confident in regard to growth prospects', survey finds

A survey carried out by Wesleyan Bank has suggested that UK small and medium-sized enterprises (SMEs) are confident about their future growth prospects.